Monday, August 19, 2024

Author: Mechanics Bank Marketing Team 

Fraudsters and scammers don't ever rest. Whether through phishing emails, fake websites, or unsolicited phone calls, their tactics are designed to steal your personal information and hard-earned money.

And while many of us inevitably face fraudulent communications, older Americans face a particular challenge.

Scams aimed at people aged 60 and above resulted in losses exceeding $3.4 billion in 2023, marking an 11% rise from the previous year. On average, victims of elder fraud lost $33,915 in 2023 due to these fraudulent activities.

But there is good news despite the statistics! The most powerful way to avoid becoming a victim of fraud is through simple education and awareness. We encourage you to learn for yourself and then by sharing these tips with friends and family, especially those less familiar with digital security practices. Encourage open discussions about common scams that people have experienced, as this can help others recognize and avoid similar traps.

These are just a few of the things you can look out for to significantly reduce the risk of falling victim to scams and fraud.

Malicious pop-ups

Malicious pop-ups are unwanted windows that appear on your computer screen, often while browsing the internet. They can be deceptive, mimicking legitimate warnings/alerts or advertisements to trick you into clicking on them. Once clicked, they may download malware onto your device, steal personal information, or redirect you to harmful websites. It's essential to avoid interacting with these pop-ups and use tools like pop-up blockers to prevent them from appearing.

  • When in doubt, don't click! If a pop-up appears, don't click on it, even to close it. Instead, close the pop-up from the system tray or use the task manager to end the process.
  • Enable Pop-Up Blockers: Most modern browsers have built-in pop-up blockers. Make sure these are enabled to prevent unwanted pop-ups from appearing.
  • Use Reliable Security Software: Install reputable antivirus and anti-malware software on your devices. Keep it updated to protect against the latest threats.
  • Keep Your Software Updated: Regularly update your operating system, browser, and other software to protect against vulnerabilities that malware can exploit

Fake virus warnings

Fake virus warnings are fraudulent alerts designed to scare you into believing your device is infected with a virus. These warnings often appear as pop-ups or notifications and may use alarming language to prompt immediate action, such as calling a support number or downloading software. The goal is to trick you into providing personal information, paying for unnecessary services, or installing malware. Always verify such warnings with your trusted antivirus software before taking any action, and avoid following instructions from unknown sources.

  • Fake virus warnings often use scare tactics, such as urgent messages, poor grammar, and requests for immediate action or payment. If something seems off, it probably is
  • Use Reliable Security Software: Install reputable antivirus and anti-malware software on your devices. Keep it updated to protect against the latest threats.
  • Keep Your Software Updated: Regularly update your operating system, browser, and other software to protect against vulnerabilities that malware can exploit

Fake or suspicious websites

Fake or suspicious websites are online platforms designed to deceive users. These sites often mimic legitimate websites to trick you into providing personal information, such as passwords, credit card numbers, or other sensitive data. They may also attempt to install malicious software on your device.

  • Always ensure the website is secure. The 's' at the end of “https” means secure. However, the 's' can sometimes be manipulated by fraudsters, so it is important to be vigilant and follow additional tips:
    • Unusual URLs: Slow down and double-check the website domain name. Look for slight misspellings, variations in branding, and bad grammar. When in doubt, don't click; call the company to verify.
    • Poor Design and Grammar: Legitimate websites usually have professional design and content.
    • Unsolicited Requests: Be cautious if the site asks for personal information unexpectedly.
    • Lack of Contact Information: Genuine websites typically provide clear contact details.

Messages from fake email addresses

Fake email addresses are email accounts created with the intent to deceive or defraud. Fraudsters use these addresses to impersonate legitimate entities or individuals, aiming to trick you into sharing personal information, clicking on malicious links, or downloading harmful attachments.

  • Watch out for impersonations: Slow down to verify the email domain address. Scammers will pretend to be someone you know or a reputable company to gain your trust and manipulate you into taking harmful actions.
  • Avoid Clicking on Suspicious Links: Be cautious with links in emails, text messages, and websites. Only click on links from trusted sources. You can usually hover your mouse over the link to see what the actual link address is, which can also help you determine if it’s real or fake.

Voice impersonation calls

Voice impersonation scams involve fraudsters mimicking the voices of family members, trusted individuals, or organizations to trick you into sharing personal information or transferring money. 

  • Verify Caller Identity: Always confirm the caller's identity, especially if they request sensitive information or money. Hang up and call back using a known number to confirm before taking action
  • Use a Safe Phrase: Establish a safe word or phrase with family and close friends that only you know. This can help verify their identity in case of an emergency.
  • Be Skeptical of Urgent Requests: Scammers often create a sense of urgency. Take a moment to think and verify the information independently before taking any action.

 Never reply to texts, emails, or calls that:

    • Request your personal or account info
    • Require urgent or immediate action
    • Solicit money or payment
    • Make threats
    • Sound too good to be true

Stay informed and safeguard yourself with these essential tips:

  1. Verify Sources: When in doubt, verify sources to ensure the legitimacy of the communication. When in doubt, pause and verify to stay safe. Reach out to trusted sources or professionals for advice if needed.
  2. Use Strong Passwords: Regularly create and update complex passwords, avoiding easily guessable information.
  3. Enable Two-Factor Authentication: Add an extra layer of security by using two-factor authentication when possible.
  4. Stay Informed: Keep updated on the latest scams and fraud tactics to protect yourself.
  5. Monitor Your Accounts: Review your bank and credit card statements regularly for unauthorized transactions and report any suspicious activity promptly.

Remember, we will never call, text, or email you asking you to verify sensitive information.

Stay safe, stay informed, stay vigilant, and continue to be a beacon of caution and knowledge in your community. Don't fall for it!

Visit our Fraud and Security Center for more tips on protecting yourself and your information.