Contact Us    Locations    11/18/2008

TeleBanking with a Person(ality).               800 797 6324

Our Customer Service Center is at the core of our Bank by Phone service. A highly trained Mechanics Bank Customer Service Representative is on-call 7 days a week to personally answer your calls:

We call it Banking by Phone with a person(ality). Our customer service representatives can perform many of your everyday banking functions. They include:

Checking balances

Checking transactions

Providing loan payoff amounts

Transferring funds from one account to another

Opening a new account

Placing stop payments

Placing check orders

Answering inquiries regarding overdrafts

Transfering your call to a specialist in the appropriate department (during regular banking hours)

Explaining various bank services or products

Meet our Customer Service Representatives:
Valerie, Manager Employee since 1999.	Louise, Senior Call Center Specialist. Employee since 1981.	Becky, Senior Call Center Specialist. Employee since 1987.	Nanami, Call Center Specialist. Employee since 1992.	Julie, Sr. Call Center Specialist. Employee since 1993.
Debbie, Senior Call Center Representative. Employee since 1985.	Shalocmont, Senior Call Center Representative. Employee since 2005.	Diana, Senior Call Center Representative. Employee since 2003.	Kazuo, Senior Call Center Representative. Employee since 2007.
Nancy, Senior Call Center Representative. Employee since 2005.

 

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